PRİVACY AND SECURİTY POLİCY
Privacy Notice
Thank you for using BenanAPP services! This Privacy Notice explains what personal data BenanAPP and its subsidiaries ("we," "us," or "our") collect about you, how we use your personal data, and your choices regarding your personal data.For terms and conditions related to our Services, please refer to our Terms of Service.
1. What Personal Data We Collect and How We Obtain It
Data We Receive from Our PartnersWe collect personal data from our analytics and advertising partners, which may include:
• Information about your interactions with our advertisements outside our Services (e.g., on third-party websites), including details on how you were referred to our Services.
• If you view ads within our Services, we receive data on your interactions with these ads, such as the number of times you click, view, or engage with an ad, as well as your device platform and country location.
• If you make purchases within our Services, we receive transaction data from third-party payment service providers to validate your purchases.
Data We Collect Automatically
When you use our Services, we automatically collect certain data, including:• Usage information, such as your activity within our Services (e.g., progress, songs played, levels completed, session duration, and website visits), your interactions within the Services (e.g., purchases made or content shared), as well as crash reports and error logs to help us improve our Services.
• Your IP address, which allows us to deliver our Services to your device. We also use IP geolocation data (at the city, state, or country level) to customize content availability in your region, display prices in your local currency, and analyze usage patterns.
• Cookies and similar technologies (such as software development kits [SDKs]) to collect additional data automatically. You can find more details on our cookie usage in the "Cookies" section at the end of this document.
2. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:• Contractual Necessity: To provide our Services, such as processing transactions and delivering personalized experiences.
• Legitimate Interests: For analytics, security, fraud prevention, and improving user experience.
• Legal Obligations: To comply with laws and regulatory requirements.
• Consent: Where required, such as for marketing and certain types of data collection. Users can withdraw their consent at any time.
3. Why We Process Your Personal Data
We process your personal data for the following purposes:To Operate the Services
We process your personal data to ensure our Services function properly and to enhance user experience. This includes:• Analyzing, developing, and improving our Services.
• Managing our customer relationship with you.
• Sending updates, alerts, news, and service-related information.
• Troubleshooting and debugging issues.
• Creating non-identifiable data (e.g., aggregated data).
• Conducting surveys and research to improve our Services.
To Reach Relevant Audiences
We process data to show relevant content and advertisements to users who may be interested in our Services. For information on opting out of personalized advertisements, see the "Your Rights" section below.To Ensure Fair and Safe Use
To maintain a safe and fair environment, we process necessary data to:• Monitor and prevent misuse of our Services.
• Enforce our terms and conditions and take action against prohibited activities.
• Audit our operations for compliance and security.
Data Analysis and Segmentation
We analyze and segment collected data for the purposes mentioned above.
4. Who Can See Your Data
We collaborate with various partners to improve our Services. We share your data with the following types of recipients:Social Features
Our Services include social features that allow other users to view your profile data, leaderboard rankings, and certain in-service activities. Additionally, users may see comments or questions you post in public forums.Advertising and Social Media
We work with advertising and social media partners who use tracking technologies (e.g., cookies, SDKs, APIs) to collect and analyze user and device-related data. These partners operate independently under their own privacy policies, which we encourage you to review. You can also find opt-out instructions in their respective privacy policies. More details about these partners can be found here.Public Authorities and Other Entities
We may disclose your data to:
• Law enforcement agencies or courts, when required by applicable law.
• Potential or actual buyers in connection with a corporate acquisition or restructuring.
• Any entity where disclosure is necessary to prevent fraud, illegal activity, or to protect legal rights.
5. International Data Transfers
As our Services are global, your data may be transferred to and processed in countries outside the European Union (EU) and the European Economic Area (EEA). For example, our subsidiaries and some of our service providers operate in the United States. Since data protection laws in these countries may differ, we take appropriate measures to ensure adequate safeguards, such as using EU-approved standard contractual clauses or other legally accepted mechanisms. More information about our international advertising and social media partners can be found here.6. How We Keep Your Data Secure
We implement appropriate technical and organizational measures to protect your personal data. Our security measures are designed to mitigate risks associated with processing personal data. These measures include, but are not limited to:• Limiting access to systems that store personal data.
• Using encryption and pseudonymization techniques.
• Protecting databases with firewalls and password authentication.
• Continuously improving our security protocols.
7. Cookies and Similar Technologies
Cookies are small files stored on a user’s device when an online service is used. We and our partners use cookies and similar technologies to personalize and improve the Services, analyze user interactions, and serve targeted advertisements. Cookies used in the Services include:• First-party cookies (set by our website)
• Third-party cookies (set by partners such as advertisers, analytics providers, and social networks)
Users can adjust their browser settings to disable or delete cookies; however, doing so may limit functionality in some parts of the Services.
8. Your Rights
Users have the following rights regarding their personal data:• Access: Request a copy of your personal data.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data.
• Objection: Object to the processing of your data for certain purposes, such as direct marketing.
• Data Portability: Request the transfer of your data to another service provider.
• Withdraw Consent: Withdraw consent for data processing where applicable.
To exercise these rights, please contact us.
9. Note for California Residents
If you are a California resident, you are entitled to specific rights under the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act of 2020 (CPRA). These rights include:• The right to know what personal data we collect and how we use it.
• The right to request deletion of your personal data.
• The right to opt out of the sale or sharing of your personal data.